Resident and loved one enjoying a coffee

FAQs

Choosing a care home is a big decision, and it’s natural to have plenty of questions along the way. We’ve gathered answers to the ones families ask us most often about our facilities, life at Elstree Court and the care we provide. If you can’t find what you’re looking for, our friendly team is always happy to help.

Care Questions

Elstree Court holds a ‘Good’ rating across all areas of inspection from the Care Quality Commission.

Yes. A pre-admission assessment is carried out before every respite stay, so we can provide the right level of care from day one. Please get in touch to discuss availability.

Care plans are reviewed regularly. If needs change, we work closely with the resident and their family to adjust support accordingly.

Personalised care plans are developed with residents and their loved ones, so their routines, preferences, life story and dietary requirements are understood before they move in.

We provide residential care, nursing care and respite care, with a dedicated team available around the clock.

Facilities Questions

Yes. Our specially adapted minibus allows residents to enjoy excursions beyond the home, as part of our wider activities programme.

Yes, our landscaped gardens offer a peaceful place to relax or spend time with visiting family. They are also used for some activities when the weather allows.

Yes. Our on-site salon is available to every resident, so they can enjoy a haircut or a little pampering without leaving the home. Please speak to our team about appointments.

Our bedrooms are ensuite, and residents are encouraged to personalise them with their own belongings, photographs and small furniture items so they feel like home.

Our home includes comfortable lounges, a dining room, a hair and beauty salon, landscaped gardens, a quiet room, and complimentary Wi-Fi. Every resident also has access to our varied activities programme.

General Questions

Meals and refreshments are prepared in-house, with locally sourced ingredients, and we cater for individual dietary needs and preferences. You can read more on our dining page.

Families and friends are very welcome. Please contact our team to discuss visiting arrangements, so we can answer any specific questions you have.

Yes, we actively encourage it. Familiar furniture, photographs and keepsakes help residents settle in and make their room feel personal.

Absolutely. We welcome families to come and see the home, meet our team and ask questions. You can book a tour or call us on 01323 732 691.

We are at 64 Meads Road in Meads Village, just outside Eastbourne, close to the seafront and easy to reach for visiting family and friends.

Life at Elstreecourt Care Home

Good care is about more than meeting someone’s health and personal care needs. It is also about creating a place where people can enjoy their everyday lives and feel that they belong. At Elstree Court, we want residents to feel at home, whether they are spending time in the communal areas, enjoying a meal, taking part in an activity or relaxing in the comfort of their own bedroom.

If you are considering care for yourself or someone close to you, we would love to welcome you to Elstree Court. Come and meet our team, look around the home and talk to us about the support you are looking for. We are always happy to answer your questions and help you explore the next steps.